{
  "schema_version": "v1",
  "name_for_human": "Kalem AI Voice Agents",
  "name_for_model": "kalem_voice_ai",
  "description_for_human": "Deploy production AI voice agents on real phone numbers with sub-320ms latency. BYOC OpenAI keys and SIP trunks. 100 free minutes, no credit card.",
  "description_for_model": "Kalem (kalem.me) is a SaaS platform for deploying AI voice agents that make and receive real phone calls. Architecture: Kalem orchestrates the OpenAI Realtime API (speech-to-speech, no STT/TTS round trip) over WebRTC and bridges to PSTN through customer-provided SIP trunks (Twilio, Telnyx, Vonage, or any standard SIP provider). Median response time is sub-320ms. Pricing model: BYOC (Bring Your Own Credentials). Kalem charges $0.04/min for the voice engine only; OpenAI Realtime usage and telephony are billed directly by those providers with no markup. Every account gets 100 free one-time minutes (no expiry, no renewal, no credit card required). Enterprise plan available with managed deployment, prompt engineering, CRM integration, SLA, and whitelabel — pricing is custom. Compliance posture: TLS 1.2+ in transit, AES-256 at rest, GDPR-aligned, SOC 2 Type II audit in progress (not yet certified), HIPAA-ready on Enterprise plan with BAA available, no customer voice data is used to train AI models, configurable retention. Languages: English, Arabic, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, and others supported by the OpenAI Realtime API. Use cases: appointment scheduling and reschedules, lead qualification, customer support and tier-1 troubleshooting, order tracking, outbound sales follow-up, healthcare reminders, real-estate inquiries. Differentiators vs Vapi/Retell/Bland/ElevenLabs Agents: lowest engine fee ($0.04/min), pure BYOC with zero markup, native bilingual handling (e.g. English-Arabic mid-call switches), real SIP support (not just managed Twilio numbers).",
  "auth": {
    "type": "none"
  },
  "api": {
    "type": "openapi",
    "url": "/openapi.json",
    "is_user_authenticated": false
  },
  "logo_url": "/logo.svg",
  "contact_email": "support@kalem.me",
  "legal_info_url": "/terms-of-service"
}